O&M BUILT AROUND HOW YOUR SYSTEM ACTUALLY FAILS.
Structured around what we see in the field, not what's easiest to sell.
We've structured our service tiers around what we see most often in the field — not what's easiest to sell. Pick the level of protection that matches your system's age, criticality, and risk tolerance.
How to choose your tier
Pre-Emptive
Pre-Emptive fits systems in stable condition where the priority is catching issues before they cost you. Good for newer systems, lower-risk applications, or owners with limited budget who still want real inspections rather than dashboard-only oversight.
Pro-Active
Pro-Active is the tier we recommend most often. It adds active maintenance, performance testing, warranty administration, and 2 dispatches per year. Best for systems 5 to 10 years old, systems with meaningful revenue tied to production, and owners who want to prevent problems rather than react to them.
Optimal
Optimal is full asset protection. Includes complete system design review, 30-day validation testing, and our Annual Performance Ratio guarantee. Best for systems where production is directly tied to revenue or regulatory commitments, aging systems in the warranty-cliff window, and owners who need contractual accountability for performance outcomes.
| Service | Pre-Emptive | Pro-Active | Optimal |
|---|---|---|---|
| Equipment Health | |||
| Pad Mount Transformer Inspections, Thermal Scans & Maintenance | ✓ | ✓ | ✓ |
| Pad Mount Transformer DGA Analysis | ✓ | ✓ | ✓ |
| E-House Inspections, Thermal Scans & Maintenance | ✓ | ✓ | ✓ |
| Inverter Inspections, Thermal Scans & Maintenance | ✓ | ✓ | ✓ |
| DC Wiring & Electrical Equipment Inspections & Thermal Scans | ✓ | ✓ | ✓ |
| DC Wiring & Electrical Equipment Maintenance & Performance Testing | ✓ | ✓ | |
| Array Racking & Components Inspections | ✓ | ✓ | ✓ |
| Array Racking & Components Maintenance | ✓ | ✓ | |
| Site & Environmental | |||
| Pest Control — Visual Inspection | ✓ | ✓ | ✓ |
| Vegetation & Debris Control — Electrical Equipment Areas | ✓ | ✓ | ✓ |
| Civil Works Site Inspection | ✓ | ✓ | ✓ |
| Monitoring & Metering | |||
| Technical Operations Management Services | ✓ | ✓ | ✓ |
| Meters & Sensors — Inspections, Cleaning & Maintenance | ✓ | ✓ | ✓ |
| Pyranometer Calibration (2 per 10 MW) | ✓ | ✓ | |
| Generation Meter Calibration (1 per 10 MW) | ✓ | ✓ | |
| Troubleshooting | ✓ | ✓ | |
| Support & Response | |||
| 24/7 Customer Support — 365 days/year | ✓ | ✓ | ✓ |
| 24-hr Emergency Response Dispatch (billed) | ✓ | ✓ | ✓ |
| 2 Emergency Dispatches per Year (included) | ✓ | ✓ | |
| Inspection of Alarms & Events | ✓ | ✓ | |
| Incidental & Minor Repairs | ✓ | ✓ | |
| Asset Protection | |||
| Product Warranty Administration — Creating / Tracking / Logging | ✓ | ✓ | |
| Spare Parts — Inventory Management | ✓ | ✓ | |
| Spare Parts — Accepting / Shipping New & Old Parts | ✓ | ✓ | |
| Reporting | |||
| Annual Reporting | ✓ | ✓ | ✓ |
| Bi-Annual Reporting | ✓ | ✓ | |
| Performance & Guarantee — Optimal Only | |||
| Complete System Design Review | ✓ | ||
| 30-Day Validation Test | ✓ | ||
| Annual Performance Ratio Guarantee | ✓ | ||
| Enhanced Management Reporting | ✓ | ||
Custom scopes available. All tiers tailored to system size, age, location, and risk profile. Pricing discussed on the 15-minute review call.
15 minutes. We'll tell you what your system is actually doing.
A no-cost review of your commercial solar system's production data and O&M status. If your system looks healthy, we'll tell you. If we see something worth a deeper look, we'll tell you that too.
Find out what your system is actually doing.
A free 15-minute review of your commercial solar system's production data and O&M status. No pitch. No commitment. Just a straight answer from someone who's been on a lot of sites.
Reviews are conducted personally by Dan Saia, O&M Manager. Limited slots per week to ensure quality.
